Return and Refund Policy

Last updated: October 10, 2020

Thank you for shopping at 29 Trends.

The following terms are applicable for any products that You purchased with Us.

Interpretation and Definitions

Interpretation

The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

Definitions

For the purposes of this Return and Refund Policy:

  • Company (referred to as either “the Company”, “We”, “Us” or “Our” in this Agreement) refers to Kunkle Enterprises LLC, 1302 Philadelphia Street, Indiana, PA.
  • Goods refer to the items offered for sale on the Service.
  • Orders mean a request by You to purchase Goods from Us.
  • Service refers to the Website.
  • Website refers to 29 Trends, accessible from https://29trends.com/
  • You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

Conditions for Returns

In order for the Goods to be eligible for a return, please make sure that:

  • The Goods were purchased in the last 15 days
  • The Goods are in the original packaging

The following Goods cannot be returned:

  • The supply of Goods made to Your specifications or clearly personalized.
  • The supply of Goods which according to their nature are not suitable to be returned, deteriorate rapidly or where the date of expiry is over.
  • The supply of Goods which are not suitable for return due to health protection or hygiene reasons and were unsealed after delivery.
  • The supply of Goods which are, after delivery, according to their nature, inseparably mixed with other items.

We reserve the right to refuse returns of any merchandise that does not meet the above return conditions in our sole discretion.

Easy Returns

We stand behind every product we sell and offer a 15 day return policy. If you would like to return your purchase for any reason within 15 days, you will be refunded the purchase price of the product, excluding all shipping charges (both outbound and return) and a 20% re-stocking fee.

Please Note: Some of our products are offered with free shipping, so please be aware that if you return one of these products our actual outbound shipping charges will be deducted from your return refund.

All product(s) must be returned in their original condition, including the original packaging, manufacturer’s containers, documentation, warranty cards, manuals and all accessories. Otherwise additional charges may be applied or may make your product(s) nonreturnable. 29 Trends sells products from some manufacturers that are custom made or made-to-order (see below). These products are non-returnable and can not be cancelled once the order has been placed.

Please note: that once a product leaves the shop, it is considered in route for delivery. The above return policy will apply.

Contact Us

If you have any questions about our Returns and Refunds Policy, please contact us: contact@29trends.com